General Business

  • Published

    Customers: Knowing is Growing

    Not knowing customers is messy business. Photo by Phad Pichetbovornkul on Unsplash

    You may be thinking; “Of course you know your customers or you wouldn’t be in business.” Now, if your business is consistently growing, you could be right. If growth isn’t happening, let me share some advice.…

    read more →
  • Published

    Stress and Success: A Conflict Primer

    Prior to acting on a conflict, understand the basics of conflict and stress. Here are three pre-requisites to approaching conflict and why good facilitation of conflict matters. read more →
  • Published

    Better meetings ahead

    Well-planned and well-facilitated meetings give energy and clarity. My most successful meetings have been where I’ve spent nearly as much time in planning as in the meeting itself. Positive meeting outcomes are achieved because of preparation and maintaining meeting tempo. read more →
  • Published

    Carrots: Good for Your Eyes; Not Your Employee Motivation

    Do you ever ask yourself, “Why can’t I get my staff to [fill in the blank]? I used to be able to get them to do things fairly easily but now it’s so exhausting.” Consider that you might be practicing the “carrot and stick” method of motivation and influence. read more →
  • Published

    Evolve to Become Your Best Business

    Your typical customer of today will not be your typical customer of tomorrow in who they are or how they behave. Avoiding this reality will do you no good. But, it might give your competitors an advantage over you. read more →
  • Published

    Why is Mister Cool's Cool?

    How does a small, Main Street business compete for customers in our online, ever-connected and exaggeratedly competitive world? Every business needs to evolve with the times; so the answer isn’t easy but it is fairly simple. Let me use a recent suit purchase at my local men’s clothing store, … read more →

  • Published

    Make Anavah Your Compass

    Original post appeared on LinkedIn September 18, 2017. Photo credit: Josh Bis on Flickr.

    People frequently ask me the meaning behind the name “Anavah Consulting,” and I address this question here because the answer reveals my approach to business. I found the word “Anavah” while reading one…

    read more →
  • Published

    Plan now for a successful 2018

    Working with small business for over fifteen years, I’ve seen the high level of resistance to planning. With so many day-to-day tasks to complete, taking time to plan ahead can be a daunting – seemingly impossible – idea. In an article I wrote for the November/December 2017 issue of Archery… read more →